Flank is the leading Agentic AI platform for in-house legal teams—built for a future where autonomous AI colleagues handle entire workflows.

Companies like TravelPerk, QA, and Mural use Flank to automate contract negotiation, email triage, and security reviews. What used to take hours of manual work now happens automatically.

We're building in an emerging market that's reshaping how businesses operate. Instead of incremental software improvements, we're designing entirely new ways for AI and humans to collaborate.

If you're excited about defining what's possible when AI becomes a true colleague, you'll find a home here.

The Opportunity

As a Forward Deployed Strategist, you'll work directly with our most strategic enterprise customers—deeply embedding with legal and operational teams to translate real-world challenges into product-driven outcomes.

You’ll combine legal workflow knowledge, strategic thinking, and technical fluency to lead end-to-end deployments of our platform. This is a high-impact, multi-disciplinary role at the intersection of consulting, product, and delivery—ideal for someone who thrives in ambiguity, loves problem-solving, and wants to see their work directly shape customer success.

What You’ll Do

• Own key enterprise deployments from discovery through rollout—ensuring our platform drives measurable results for legal and compliance teams.

• Serve as the strategic advisor to customers, helping them navigate workflow redesign, automation opportunities, and change management.

• Translate business problems into product configurations, integrations, or solutions—collaborating closely with Engineering, Product, and Customer Success.

• Build deep customer insight and feed learnings back into our product roadmap and GTM strategy.

• Help define and scale playbooks for implementation, enablement, and long-term customer success.

• Work closely with cross-functional teams to ensure we’re delivering value not just software.

What You Bring

• 2–5 years in consulting, customer success, legal ops, product strategy, or implementation roles—ideally in SaaS, legaltech, or enterprise services.

• Strong project leadership skills and experience working with clients or senior internal business stakeholders.

• Understanding of legal or compliance workflows, or interest in learning fast.

• Technical fluency—you’re comfortable talking APIs, data models, or systems architecture (eg. Python, SQL).

• Strategic mindset with an operator’s bias for action.

• Excellent communication, facilitation, and stakeholder management skills.

• Comfort in early-stage environments: fast-changing, unstructured, and high-trust.

What’s In It for You

• Innovative Work: Be part of a team making bold bets to create a new paradigm in AI-enhanced legal services.

• High Standards Culture: Join a team that demands excellence and accountability through direct and candid communication.

• Empowered Environment: Operate in a high-agency culture where you can lead yourself and make a real impact.

• Global Team: Remote-first, collaborate with a diverse, talented team across the globe.

• Competitive, Benchmarked Salary