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Intern CRM

FlixBus

FlixBus

Munich, Germany
Posted 6+ months ago

Are you a creative and analytical future marketing professional with an interest in CRM & email marketing? Want to gain experience in crafting effective email campaigns and driving customer engagement? If so, we have an exciting opportunity for you to join our team as CRM intern!

About Us:

The Flix marketing and sales team is a diverse team of around 150 Flixies from both tech and business fields. Together, we build tailored marketing technologies to scale activities while constantly evaluating data and celebrating successes.

We are ambitious colleagues, hungry for success, who constantly challenge the status quo. We move limits not only for Flix and our team, but also in our personal development.

For us it's important to know the rules, but we don't shy away from unorthodox solutions and use critical thinking to overcome complex situations and obstacles. Also, we have fun working in a diverse, multinational team with business and tech roles side-by-side to paint the world green.

Engaging with our customers in the best possible way and therefore increasing their lifetime value and preventing them from churn is the ultimate goal of our CRM team. To reach this goal by both, ensuring excellence but also driving further improvements, we are looking for YOU to join the team as CRM intern.

Responsibilities:


• You work closely with the CRM managers and support their daily tasks, mainly within our CRM tool Salesforce Marketing Cloud.
• You contribute to the plan of new email campaigns, setup of templates, definition of target audiences and schedule of sendouts.
• You conduct AB tests to constantly improve our email performance.
• You analyse main KPIs and prepare presentations on campaign performances.
• You cooperate with CRM stakeholders like the Brand and Content teams.
• You follow email marketing trends and carry out competitor analysis to give impulses for improvements.

Your Profile – Ready to hop on board


• You study marketing, communications, or a related field.
• You have a high interest in CRM and email marketing.
• You are curious about email marketing automation and segmentation techniques.
• You bring excellent written and verbal English communication skills. Any additional language is a plus.
• You bring a very strong attention to detail and ability to meet deadlines in a fast-paced environment.
• You thrive in a team environment but are also self-motivated.
• You have a creative and independent mindset.
• First experience with email marketing platforms, mainly Salesforce Marketing Cloud, is a plus.
• Knowledge on HTML and CSS is a plus.

Our Perks – More than just a job

  • You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
  • Flix is flexible. Organize your own schedule, and balance work between the office and home as it’s best for you. We give you trust-based hours and a flexible smart working policy.
  • Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
  • Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
  • We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
  • Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!


About Flix

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.

Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story: