Account Manager Zagreb (all genders)
Holidu
Sales & Business Development
Zagreb, Croatia
Posted on Mar 30, 2026
Account Manager Zagreb (all genders)
Zagreb, Croatia
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Holidu is one of the world’s fastest-growing vacation rental technology companies. Our mission is to make booking and hosting holiday homes free of doubt and full of joy, by helping hosts generate more bookings with less work and helping guests find a holiday home they truly enjoy. Our team of 700 colleagues from 60+ nations shares a passion for tech, an ambition for constant improvement, and a relentless drive to bring the best experience to more than 40k vacation rental hosts and 4 million annual guests.
Your future team
Holidu offers a software and service solution that helps hosts manage and distribute their properties more efficiently. As we expand into Croatia, you will play a key role in launching and growing our presence in this exciting new market, starting from our office in Zagreb.This is a unique opportunity to be part of building a market from scratch. Together with your future team, you will lay the foundation for our success in Croatia, shaping processes, building strong local relationships, and contributing to a high-performing and entrepreneurial team culture from day one.
Your role in this journey
- Be the main contact person for our hosts across Croatia who want to list their vacation rentals on our platform, advising them on how to use our product effectively.
- Take ownership of onboarding new properties, coordinating their go-live and supporting hosts with post-booking questions to ensure a high level of customer satisfaction.
- Work closely with our product and content teams to ensure a smooth and efficient onboarding experience.
- Build and maintain strong relationships with key partners and proactively support them in growing their business and increasing revenues.
- Analyze account performance and develop data-driven, solution-oriented strategies to optimize results.
- Actively contribute to building the Croatian market by identifying opportunities, generating leads, and organizing networking events to grow our local host community.
- Collaborate with your team to establish best practices and processes in a brand-new market environment.
Your backpack is filled with
- Relevant experience in account management, tourism, hospitality, or other customer-facing roles.
- Strong communication skills with the ability to stay friendly, solution-oriented, and calm in all situations.
- A customer-centric mindset with a proactive, problem-solving attitude.
- Excitement about technology, digital products, and the travel industry.
- Near-native Croatian skills and fluent English skills.
- A valid driver’s license.
- A hands-on, entrepreneurial mindset and motivation to build something from the ground up.
Our adventure includes
- Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters—and you’ll see the impact.
- Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets—with a strong focus on AI.
- Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts—people we can all relate to—making work meaningful and energizing.
- Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
- Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
- Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized—but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.
- Check out the adventure that awaits you on Instagram @lifeatholidu and dive straight into the world of Sales at Holidu for more insight!
Want to travel with us?
Apply online on our career page! Your first travel contact will be Gloria from HR.We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).
If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.
Location
Zagreb, Croatia