MICROSOFT DYNAMICS TECHNICAL ARCHITECT- MARKETING

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!

About Cognizant’s CIS Practice: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Role: MICROSOFT DYNAMICS TECHNICAL ARCHITECT- MARKETING
Location: REMOTE - Anywhere in US (but will need to travel to Raritan, NJ for meetings)

Applications will be accepted until Mar 31, 2026
This role is not able to offer visa transfer or sponsorship, now or in the future

Mandatory skills:
10+ years of strong experience on D365 Marketing Configuration and Customization

Responsibilities

We are seeking a seasoned Technical Architect to lead the end to end architecture, design, and technical delivery of Dynamics 365 Marketing (Customer Insights – Data). This role ensures scalable, secure, and high performing marketing solutions integrated across CRM, data, and enterprise systems.

Key Responsibilities
• Own the technical architecture for D365 Marketing, including data models, integrations, and platform governance
• Design scalable customer journey frameworks, real time event triggers, segmentation pipelines, and personalization models
• Lead technical solutioning across Dataverse, Power Platform, Customer Insights – Data, and external systems (CRM Platforms, ERP Platforms, Data Warehouse, Data Lakes)
• Define integration patterns (APIs, connectors, event based architecture) with CRM, ERP, websites, and MarTech tools
• Ensure compliance with security, privacy, and regulatory requirements (GDPR, CAN SPAM, HIPAA, etc.)
• Oversee technical delivery, code reviews, performance tuning, and environment management
• Guide BA, functional, and development teams with best practices and architectural standards
• Stay ahead of Microsoft roadmap updates and recommend platform enhancements

Required Skills & Experience
• Deep technical expertise in Dynamics 365 Marketing / Customer Insights – Data
• Strong knowledge of Dataverse, Power Platform, Azure services (Functions, Service Bus, Logic Apps), and integration frameworks
• Configure and manage Dynamics 365 Customer Insights – Data
• Design and implement unified customer profiles
• Configure identity resolution and data matching rulesCreate and maintain customer segments
• Define and configure measures, KPIs, and calculated attributes
• Support advanced customer analytics and behavioral insights
• Ensure data quality, deduplication, and data standardization
• Manage data refresh schedules and performance optimization
• Experience designing scalable marketing architectures, real time journeys, and data driven personalization
• Hands on experience with APIs, event driven systems, identity management, and security models
• Proven ability to lead technical teams and collaborate with marketing, sales, and IT stakeholders

Preferred Qualifications
• Experience in large enterprise or regulated industries
• Knowledge of D365 Sales, Customer Insights – Data, and Azure DevOps
• Microsoft certifications in Dynamics 365, Azure

Salary and Other Compensation:
The annual salary for the position depends on experience and other qualifications of the successful candidate and is between $115,000/year - $130,000/year. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.