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Onboarding and New Hire Experience Associate

Matterway

Matterway

United States · Texas, USA · Plano, TX, USA · Remote
Posted on Mar 16, 2026

About Cognizant Corporate

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose – always guided by our core values. Join us in shaping future of business. Could you be the one to make a difference?


Role Overview

The Associate, Onboarding & New Hire Experience supports the design, customization, and delivery of high-quality‑ onboarding experiences for employees joining the organization across all hire types, including lateral hires, campus hires, executives, M&A, rebadge populations, and internal conversions.

This role plays a key part in executing live, virtual, humanc ‑entric onboarding programs, partnering closely with senior team members to tailor content, coordinate logistics, and ensure new hires feel welcomed, informed, and supported from Day One. The associate will gain exposure to a wide range of onboarding programs and build strong foundational experience in employee experience delivery, stakeholder coordination, and program execution.


Key Responsibilities

Onboarding Experience Execution

  • Support the planning and execution of live virtual onboarding sessions for various hire types, including Day One experiences, offcycle‑ sessions, and specialized onboarding programs
  • Assist with customizing onboarding content and agendas to align with hire type, region, audience size, and business needs
  • Help manage session logistics such as scheduling, calendar invites, virtual platforms, attendance tracking, and follow up‑ communications
  • Provide live session support, including chat moderation, Q&A support, and real time‑ issue escalation

Program & Operational Support

  • Coordinate onboarding communications, including welcome emails, session invitations, and resource sharing
  • Maintain trackers and documentation related to onboarding schedules, participants, and program inputs
  • Support post‑session activities, including distributing recordings, resources, and responding to common onboarding questions
  • Partner with cross‑functional teams (e.g., HR partners, recruiters, benefits, IT) to ensure smooth onboarding execution

Customization & Continuous Improvement

  • Assist with adapting onboarding materials to meet the needs of different audiences, regions, and hire populations
  • Capture feedback from new hires and stakeholders to identify opportunities to improve clarity, engagement, and experience
  • Support the documentation and maintenance of onboarding templates, playbooks, and standard processes
  • Contribute ideas to enhance the live virtual onboarding experience while maintaining consistency and quality

Required Qualifications

  • Bachelor’s degree or equivalent work experience
  • 3-5 years of experience in HR, onboarding, program coordination, operations, or employee experience roles
  • Strong organizational skills with the ability to manage multiple tasks and priorities
  • Clear written and verbal communication skills
  • Comfort supporting live virtual sessions and collaborating across teams

Preferred Qualifications

  • Experience supporting onboarding, training, events, or live programs
  • Exposure to multiple hire types (e.g., campus, lateral, executive, M&A)
  • Familiarity with collaboration and virtual event platforms
  • Interest in employee experience, program management, or HR operations

What Success Looks Like

  • Live onboarding sessions run smoothly and deliver a welcoming, engaging experience
  • New hires feel supported, informed, and connected from Day One
  • Strong collaboration with teammates and stakeholders across onboarding programs
  • Growing confidence in managing onboarding execution and customization independently

Why Join This Team

  • Be part of a team shaping the first impression employees have of the organization
  • Gain hands-on‑ experience supporting a wide range of onboarding programs and hire types
  • Learn from experienced onboarding and employee experience professionals
  • Build a strong foundation for future growth within HR, employee experience, or program management

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until April 12,2026.

The annual salary for this position is between $68,000 - $75,000, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.


The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.