100% office
2 shifts within 07:00 AM – 10:00 PM
Bulgaria, Sofia

About the role

Disk ingestion operators are responsible for Disk lifecycle and Ingest Operations based on operational requirements. Managing end-to end process of receiving registering, storing, and processing disk ingestion.

Your responsibilities:

• Receive incoming disks for ingestion and verify their content

• Accurately register disks in the system, ensuring they are logged in the database

• Store disks securely and systematically to prevent misplace or damage

• Monitor the ingestion process regularly to detect any interruptions or failures

• Identify and resolve minor technical issues related to the ingestion process

• Escalate complex issues to the infrastructure support team and coordinate resolutions

• Wipe empty disks after ingestion following security and compliance protocols

• Prepare disk for shipment by ensuring proper labelling and packaging

• Coordinate the return shipment process and track outgoing disks

• Monitor data transfer processes and datasets stored in the cloud and highlight inconsistencies. Ability to utilize information from complex dashboards.

Skills & Experience:

• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business.

• Experience in operating and troubleshooting physical hardware

• Tech Savy Knowledge about how to handle data center issues

• Technical experience involving troubleshooting and resolving both hardware and software issues

• Strong interest in technology

We offer:

• Pleasant and inspiring working atmosphere,
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation,

• Professional development and clear career path,

• Training & development opportunities,

• Extensive benefits package: meal vouchers - 80 BGN per month,

  Multisport card - 66 BGN per month, annual leave - 24 days per year, additional health insurance - Luxury Premium (the insurer is "Doverie")

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.