Description - External

Key Responsibilities:

• Required to understand new business requirements, conduct business analysis. Prepare data mapping, technical requirements and perform testing of applications.
• Analyze payment transactional data and provide recommendations to ensure no business/technical data leakage across the systems in the bank.
• Develop in depth knowledge of applications and their interdependences; understand the architecture, payment flows, and optimal configurations of business solutions. Analyze and manipulate large data sets. Continually seek out process improvement opportunities and have full awareness of process controls.
• Demonstrate leadership and partnership skills by interacting with other business and technology teams within organization to solve problems and deliver solutions. Understand, document and interpret complex user requirements.
• The Business Systems Analyst will take a leadership role in working with and liaising with business partners, other Technology teams and external vendors to define the business and technical requirements at the program level.
• Review, analyze and evaluate detailed business and functional requirements, documentation, process flows and data models to contribute to the development of project plans including project charter, project deliverables, timeline estimates, scope and control.
• Develop use cases, define and document user procedures and workflows, and how each class of user interacts with east system function.
• Identify and problem solve for issues that prevent an optimal experience for advocates and customers; ensure Business Recovery Plans are in place.
• Integrate technical solutions with the business environment, recognizing systems design and data interdependencies and reusability.
• Establish appropriate security levels for processes, information exchange and system implementation.
• Define, review and influence standards and quality measures/metrics.
• Assist in the development of conversion and implementation strategies. Conduct pre and post implementation reviews, ensuring all technical solutions have met business requirements. Supports system implementation and production readiness by liaising with change management, IT architecture and desktop standards, and the business.
• Review test plans, test cases and assist testing. Provide user documentation, user training, and post implementation support.
• Collaborate with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.

Skills:

• Strong experience of payment applications - wires processing (SWIFT and FED) with knowledge of ISO20022 standards.
• Strong data analytical skills including SQL.
• Knowledge of reporting tools (eg. Jaspersoft, Tableau) beneficial.
• Self-starter with solid interpersonal skills - projecting a uniquely positive customer-service-oriented attitude.
• Ability to work alone and with other members of a team. Must be a team player with exceptional verbal and written communication skills
• Create and maintain thorough, up-to-date, functional and technical systems documentation for projects, design, customization and maintenance actions taken
• Ability to negotiate winning solutions for customers and projects.
• Ability to effectively manage multiple efforts simultaneously and adjust to changes in direction as needed to meet business objective; Make recommendations for system enhancements and changes.
• Strong analytical and problem-solving skills. Strong presentation and communications skills.
• Knowledge of project methodologies (SDLC, Agile).

Work model: Hybrid -2-4 days in office

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.