Certifications & Experience required:

· Minimum of 5 years of experience working with ServiceNow

· CSA (Certified System Administrator).

· 3+ CIS certifications + CAD certification (desired)

· CTA certification (desired)

Responsible for:

· Advanced knowledge of ServiceNow platform, applications and flows.

· Ability to design process flows.

· Understanding of the integrating applications and application-specific knowledge.

· Understanding of Industry best practices and processes.

· Provide technical leadership and guidance

· Assists with technical story writing

· Design elegant and simple solutions that make the world of work better for your stakeholders.

· Mastering the art of presenting technical architecture solutions to project teams

· Lead and guide a team of junior staff members.

· Collaborate with the team in developing creative design solutions.

· Review project documents for quality assurance

· Interact and consult with clients.

· Lead team in project design and documentation from start to finish.

· Compile requirements for Thirdera and solutions to offer to our customers.

· Provide top level business and technology architecture consultancy services to our clients.

· Collaborates with a larger group of Business SMEs, solution, and technical architects to set technical direction for the delivery of solutions.

· Provides input to the design of ServiceNow as a recognized Architect or Design Authority

· Supports implementation programs for complex enterprise scale solutions.

· Provides input to and/or create specialist points of view for the market and where appropriate present at industry events.

· Brings thought leadership and innovative solution ideas to existing clients.

· Create technology related artifacts that our service delivery team utilize as a client deliverable. Establishes and enforces systems design and architectural standards, establishes maintains best practices and drive the principles throughout the systems delivery lifecycle.

· Supports pre-sales activities including scoping, compilation of estimates and generation of statement of work documents.

· Key contributor to marketing activities including webinars, social media posts, blogs and white papers.

Soft Skills:

· Communication.

· Thought leadership

· Facilitation

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.