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QA Analyst - ServiceNow

Matterway

Matterway

IT, Quality Assurance
Madrid, Spain · Remote
Posted on Mar 16, 2026

At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.

We are currently looking for a Senior Quality Assurance Analyst to join our team!

What do we value?

We are seeking a Senior Quality Assurance Analyst that has strong analysis capabilities to monitor every phase of the software development process to ensure high design quality.

Key Responsibilities:

· Monitor every phase of the software development process to ensure high design quality;

· Identify different and negative test scenarios, detect risks and report them in a timely manner.

· Develop standards and procedures to determine product quality and release readiness;

· Review User Interfaces for Consistency and Functionality;

· Test cases and test plan creation;

· Write and execute test scripts;

· Report and keep tracking of issues,

· Identify potential problems users may encounter;

· Test in different environments including web and mobile;

· Drive innovation and streamline overall testing process;

· Run manual and automated tests;

· Fluent communication with the different teams and stakeholders;

· Work towards departmental and project deadlines;

· Provide objective feedback to software development project teams.

Necessary skills and experience required:

· Graduated in Software engineering, Electrical engineering, mathematics, technician, technologist or related Education Certificate.

· +5 years of previous experience in a Quality Assurance / Testing role;

· Knowledge and/or experience in ServiceNow platform.

· Test Plans and Test Cases creation experience (standard & best practices);

· Test experience in different environments including web and mobile;

· Experience working in an Agile environment;

· Requirements gathering and management experience;

· Ability to communicate to both technical and non-technical stakeholders;

· Excellent communication skills (both written and verbal) with strong presentation and facilitation skills;

· Identify different test scenarios in a requirement;

· Identify negative test scenarios;

· ISTQB Foundations – desired;

· ITIL Foundations Certified – desired;

· Scrum master certification – desired;

· Strong history of problem-solving.


Why Cognizant?

· A career in one of the largest and fastest growing IT services providers worldwide.

· Ongoing support and funding with training and development plans.

· Opportunity to work for leading global companies.

· Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.

· A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Are you ready?

Join our team!!


The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.