*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Job Summary

Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surf

Responsibilities

Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surface risks and continuously improve how we measure and communicate delivery health.

• Design build and maintain delivery intelligence dashboards that provide transparency to delivery leadership engineering leads and executive stakeholders.
• Own software delivery metrics across sprint health engineering effectiveness capacity utilization quality trends and team productivity.
• Establish and maintain a standard set of delivery health metrics across all product teams ensuring consistent measurement and a shared baseline for improvement.
• Translate raw data into actionable insights. Surface patterns anomalies and risks with clear recommendations.
• Proactively flag delivery risks and emerging trends to leadership same-day rather than waiting for scheduled reporting cycles

Key Role & Impact

• Collect integrate and transform data from multiple source systems (Jira ServiceNow Bitbucket CI/CD pipelines incident management and others as needed) into consolidated reliable views.
• Configure and maintain data pipelines and integrations to ensure automated trustworthy data flows from source systems to reporting tools.
• Work directly with engineering leads product managers and delivery managers to define meaningful team-tailored metrics and KPIs.
• Support delivery planning and retrospectives with data-driven analysis: sprint completion velocity unplanned work rollover capacity allocation and change failure rates.
• Analyze incident and quality trends including correlations between deployment frequency defect rates and production incidents to inform engineering improvement.
• Provide clear timely communication of delivery health risks and trends to stakeholders and leadership.
• Support SDLC governance and compliance reporting requirements including Board-level audit deliverables.

You & Your Experience

• More than 3 years of experience in data analytics business intelligence or a related role within a software delivery or engineering environment.
• Proficiency with BI/visualization tools particularly Power BI.
• Experience building and configuring data pipelines and integrations (ETL/ELT workflows API integrations scheduled data pulls).
• Working knowledge of SQL and at least one scripting language (Python R or similar) for data transformation and automation.
• Hands-on experience with Atlassian tooling (Jira Confluence Bitbucket) with the ability to extract model and report on their data.
• Strong communicator who can present findings to both technical and non-technical stakeholders independently.
• Demonstrated ability to work autonomously and exercise independent judgment on approach and escalation.
• Experience with software delivery metrics frameworks (DORA SPACE or similar) preferred.
• Background in logistics warehousing or 24/7 operational environments is a plus.
• Bachelors degree in a related field preferred or equivalent experience.
• Availability in US time zones (PST CST EST)

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.