We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development and HRSD module to join our team. This role combines hands-on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.

Key Responsibilities:

• Lead the development and implementation of custom applications using ServiceNow App Engine
• Provide technical mentorship and guidance to junior developers
• Design and develop complex workflows, business rules, and custom applications
• Establish coding standards and best practices for the development team
• Conduct code reviews and ensure quality of deliverables
• Troubleshoot complex technical issues and provide solutions
• Create technical documentation and knowledge base articles
• Participate in architecture discussions and solution design sessions

Required Qualifications:

• Minimum 7 years of ServiceNow development and implementation experience
• Minimum 3 years of hands-on experience with ServiceNow App Engine development and HRSD.
• Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
• Experience in at least 2 large-scale ServiceNow implementations
• Strong expertise in JavaScript and ServiceNow scripting
• Proven track record of technical leadership and mentoring

Technical Skills:

• Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
• Expertise in ServiceNow scripting using JavaScript
• Strong understanding of ServiceNow platform capabilities and limitations
• Proficiency in:
  • Business Rules
  • Client Scripts
  • UI Policies
  • UI Actions
  • Workflows
  • Flow Designer
  • Integration Hub
  • Service Portal development
• Experience with source control and deployment tools
• Knowledge of REST/SOAP web services and APIs

Leadership Skills:

• Demonstrated ability to mentor and guide junior developers
• Experience in conducting technical training sessions
• Strong code review and quality assurance skills
• Ability to translate complex technical concepts to non-technical stakeholders
• Experience in estimating development effort and managing technical deliverables

Additional Requirements:

• Experience with Agile development methodologies
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in creating technical documentation

Preferred Qualifications:

• Experience with multiple ServiceNow releases and platform upgrades
• Knowledge of ITIL processes and frameworks
• Experience with performance tuning and optimisation
• Background in implementing ServiceNow best practices and governance
• Additional technical certifications in relevant areas

This role offers an excellent opportunity for an experienced ServiceNow developer to take on technical leadership responsibilities whilst continuing to deliver hands-on development work in a dynamic environment.

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.