About the role
As a QA Test Manager with DuckCreek/P&C experience, you will make an impact by leading complex testing initiatives across Home and Auto insurance lines, ensuring high-quality delivery of policy lifecycle functionalities. You will be a valued member of the Quality Engineering and Assurance team and work collaboratively with cross-functional stakeholders, including product owners, developers, and integration teams.
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In this role, you will:
• Lead end-to-end testing efforts for General Insurance platforms, specifically DuckCreek, across Policy Creation, Renewal, Reserve Transactions, and Payments.
• Define and execute test strategies, estimations, reporting metrics, and root cause analysis for complex programs.
• Provide hands-on support for critical defect retesting and E2E sanity checks.
• Collaborate across multiple vendors and lines of business to ensure seamless integration and quality assurance.
• Drive Agile delivery practices using Rally, and contribute to DevOps workflows and automation scripting.
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Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3–4 days a week onsite at a client location in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
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What you need to have to be considered:
• Around 10 years of QA experience, with at least 8 years in a Test Lead or Manager capacity.
• Strong domain expertise in General Insurance, specifically Property & Casualty and Workers Compensation.
• Hands-on experience with DuckCreek platform and insurance lifecycle processes.
• Proven ability to lead complex program implementations and multi-vendor environments.
• Proficiency in Rally, ALM, Jira, and test management best practices.
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These will help you stand out:
• Experience in building QA metrics and root cause analysis reports.
• Exposure to DevOps workflows and automation scripting.
• Ability to work independently and provide end-to-end testing solutions across diverse systems.
• Strong communication and stakeholder management skills across business and technical teams.
• Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits:
• Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.