Cognizant is seeking a Desktop Support/ Field Services Tech for a full-time opportunity onsite in Portland, OR. Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Responsibilities:

· Provide Install, Move Add Change (lMAC), Break-Fix and end user support activities as required.

· Provide support for the handhelds, laptops, and scanner devices.

· Provide smart Hands and Feet support for across teams on demand

· Rack and Stack Support for commissioning/decommissioning infra devices.

· Perform data collection/preservation activities as they relate to migrations and/or e- Discovery.

· Stage Build and Image Systems with standard client image.

· Provide physical access to vendors on demand for site/communication rooms – IDF/MDF/MMR and Data Center/Server room.

· Perform Power Shut down maintenance activities including shutting down network devices and servers in data center.

Qualifications:

· Four plus years of experience in supporting laptops, handheld and scanner devices.

· Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required.

· Resolve Complex Client Computing Problems for business customers and IT Service Areas.

· Rack and Stack Support for commissioning/decommissioning infra devices.

· Experience in supporting overall manufacturing/lab IT systems and IT devices.

· Advanced communication skills to collaborate with multiple teams on high priority issues.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.