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PE-Policy Servicing

Matterway

Matterway

Madrid, Spain · Noida, Uttar Pradesh, India
Posted on Mar 16, 2026
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Job Summary

Join our dynamic team as a Policy Servicing Executive where you will play a crucial role in managing policy-related tasks with precision and efficiency. This position offers a hybrid work model and rotational shifts providing flexibility and exposure to diverse operational scenarios. Your expertise in MS Office will be instrumental in ensuring seamless policy servicing while knowledge in Property & Casualty Insurance will be an added advantage.


Responsibilities

  • Manage policy documentation and ensure all records are accurately maintained to support seamless operations.
  • Utilize MS Office tools to create update and manage policy-related documents efficiently.
  • Collaborate with team members to ensure timely processing of policy servicing requests.
  • Analyze policy data to identify discrepancies and implement corrective actions to enhance accuracy.
  • Communicate effectively with stakeholders to resolve policy-related queries and issues.
  • Support the team in achieving policy servicing targets by contributing to process improvements.
  • Adapt to rotational shifts to ensure consistent service delivery across different time zones.
  • Engage in training sessions to stay updated with industry trends and enhance policy servicing skills.
  • Assist in the development of policy servicing strategies to improve customer satisfaction.
  • Monitor policy servicing metrics to track performance and identify areas for improvement.
  • Provide feedback to management on policy servicing processes to drive operational excellence.
  • Ensure compliance with company policies and industry regulations in all policy servicing activities.
  • Contribute to a positive team environment by sharing knowledge and supporting colleagues.

    • Qualifications

  • Demonstrate proficiency in MS Office applications to manage policy documentation effectively.
  • Possess strong analytical skills to identify and resolve policy discrepancies.
  • Exhibit excellent communication skills to interact with stakeholders and resolve queries.
  • Show adaptability to rotational shifts and hybrid work model for flexible service delivery.
  • Have a keen interest in Property & Casualty Insurance to enhance domain knowledge.
  • Display a proactive approach to learning and process improvement initiatives.
  • Maintain a detail-oriented mindset to ensure accuracy in policy servicing tasks.

    • Certifications Required

    Microsoft Office Specialist Certification Property & Casualty Insurance Certification (optional)

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Apply now
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