Job Summary

Join our dynamic team as a Policy Servicing Specialist where you will play a crucial role in managing first notice of loss processes. With a hybrid work model and night shifts you will leverage your expertise in MS Office to ensure efficient policy servicing. Your contributions will enhance our service delivery and positively impact customer satisfaction.

Responsibilities

• Manage and process first notice of loss claims with precision and attention to detail
• Utilize MS Office tools to maintain accurate records and documentation
• Collaborate with team members to ensure seamless policy servicing operations
• Communicate effectively with stakeholders to resolve issues and provide updates
• Analyze data to identify trends and improve service delivery
• Implement best practices to enhance efficiency and reduce processing time
• Ensure compliance with company policies and industry regulations
• Provide exceptional customer service to policyholders and clients
• Assist in developing strategies to optimize policy servicing workflows
• Monitor and report on key performance indicators to drive improvements
• Support continuous improvement initiatives within the team
• Engage in training sessions to stay updated on industry developments
• Contribute to a positive team environment and foster collaboration. Qualifications
• Demonstrate proficiency in MS Office applications to perform daily tasks efficiently
• Exhibit strong communication skills in English for effective interaction with clients and colleagues
• Possess knowledge of first notice of loss processes to manage claims effectively
• Show ability to work independently and as part of a team in a hybrid work model
• Display attention to detail and problem-solving skills to handle complex situations
• Have experience in a night shift work environment to align with business needs

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.