Job Role: JIRA Architect
Location: Waukegan, Illinois
Key Responsibilities
Jira Administration & Support
- Serve as the primary contact for all OES Jira-related issues, including:
- Jira template-related issues
- User access and permission issues
- AD group creations and management (adding/removing users)
- Manage Jira Cloud administrative configurations, including:
- Custom fields
- Workflows
- Screens and schemes
- Permissions and notification schemes
- Global and project‑level settings
- Support engineering teams with Jira development tasks and best‑practice configuration guidance.
- Assist with Jira Cloud data migration activities to ensure secure and efficient migration of project data.
Confluence Administration & Support
- Provide support for OES Confluence spaces, including:
- Troubleshooting workflows and page restrictions
- Managing space configuration and templates
- Supporting users with access and structural changes
- Ensure Confluence spaces remain compliant, organized, and aligned with OES operational needs.
Additional Responsibilities
- Partner with engineering teams to implement Jira admin enhancements and workflow automations.
- Ensure adherence to governance, access control, and security standards across Jira and Confluence.
- Document operational procedures, configurations, and troubleshooting guides as part of ongoing process improvements.
|
Mandatory Skills (Top 5 Keywords or skills) | Skill Proficiency | |||
Years of Experience | Basic Knowledge | Medium | Expert | |
JIRA Architect | 8+ | Yes | ||
Azure Cloud | 5 | Yes |
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.