Responsibilities
- Design, engineer, deploy, and support of our SailPoint File Access Manager (FAM) software that is part of our Provisioning & Identity Management product suite.
- Work with our business partners, Integration consultants, and internal teams to drive the integration and onboarding of systems and applications on our SailPoint FAM platform.
- Work with our Governance, Risk, HR, and Enterprise Technology partners to develop our FAM Provisioning & Identity Management strategy and technology roadmaps.
- Understand business, application, and security requirements for FAM Provisioning & Identity Management services and translate these into technical specifications. Produce enterprise-level architecture and engineering designs to meet these requirements.
- Be our Subject Matter Expert on SailPoint FAM and provide technical consultation to application owners on best practices and standardization when integrating with SailPoint platform.
- Ensure successful execution of our engineering projects and solutions in collaboration with operations, information security, architecture, and project managers.
- Serve as third and last line of escalation point for FAM IAM Services and supporting utilities. Provide application support, in-depth investigation and troubleshooting for issues that cannot be resolved by tier one and two support.
- Work with vendors to resolve application, software and hardware issues in a timely manner
- Create and maintain system documentation for FAM SailPoint and affiliated technologies, including installation, configuration, and appropriate troubleshooting steps.
- Create support documents and provide training to support and operations team as required.
- Oversee the work performed by external consultants, review design and code and receive/retain the knowledge
- Research and put forward new recommendations to create, automate and improve processes
Technical & Professional Qualifications
- Hands-on experience in the implementation, administration, configuration and support of SailPoint File Access Manager and supporting technologies.
- Experience in integrating SailPoint FAM in a large corporate environment
- Strong understanding of user life cycle, rules, lifecycle events and provisioning workflows etc. to enable the engineering and onboarding of systems and applications on the SailPoint FAM software.
- Working knowledge of IAM industry standards & protocols including SAML, OpenID Connect, Oauth, LDAP, Kerberos, etc.
- Engineering and integration experience with the following technologies:
- Strong Programming skills (Java, BeanShell, JSP/Servlets, PERL, Unix Shell scripts, Batch, Powershell, VB Script, SQL, PL/SQL, Python, etc.) in a DevOps environment
- Multiple operating systems, such as UNIX, Windows, Linux, AIX etc.
- Web technologies (WebServices, RESTful API frameworks, Application servers like Tomcat/JBoss, JSON etc.)
- Database technologies (Oracle, SQL Server)
- Single Sign On, MFA, SCIM, and Federation
- Directory integration including Active Directory, LDAP, Virtual Directories
- Automation and/or scripting skills
- Must have a working knowledge of virtualization (e.g. VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies, monitoring, and support best practices.
- Have a good understanding of current regulatory environment and related implications to identity management, security and audit compliance
Education & Experience
- 5+ years of experience in implementation, administration, configuration and support of SailPoint FAM software
- 8+ years of technical experience working with multiple 3rd party IAM solution in a fast-paced complex global environment with a demonstrable record of engineering, developing, deploying, and maintaining business critical systems.
- Strong, coordination, and interpersonal skills as this role require significant interaction with different teams across the organization.
- Strong oral and written communication skills and ability to simplify and explain technical issues into understandable business language.
- Strong academic background (e.g., computer science, engineering)
**Applications will be accepted until 4/4/26**
Salary and Other Compensation:
The annual salary for this position is between CAD 63,000- CAD 100,000 depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.