Data Cloud Architect (Remote)

About the role

In this role, you will:

• Work as part of an overall delivery team to produce a stellar customer experience.
• Design architecture, data models, and integrations centered around Salesforce Data Cloud, with insight into current and future technology stacks.
• Ensure that final solutions deliver meaningful, measurable business value and an optimized user experience.
• Play a key technical role in evaluating new feature requests within the context of the customer’s current and future-state technology landscape.
• Guide product selection and/or marketing technology stack roadmaps for Salesforce solutions, and provide similar input for non‑Salesforce components.

Work Model: Remote

What you need to have to be considered

• 6+ years architecting for customer experience.
• Working knowledge of key digital marketing capabilities: customer identity/context, data management, analytics, automation, orchestration, personalization engines, multi-channel activation, customer engagement.
• High-level understanding of service-based use cases, trends, and insights.
• Experience auditing and assessing the maturity of a customer’s CX technology stack, including recommendations for improvement.
• Experience designing marketing or CX technology stack transformation roadmaps for scale.
• Experience with stack optimization and consolidation.
• Strong experience with complex data structures, data modeling, and databases across typical marketing, sales, and service datasets.
• Ability to provide best-practice guidance on data management and integrations (APIs, file-drops, etc.).
• Demonstrated ability to learn new technologies quickly.
• Experience leading discoveries, gathering technical requirements, and designing solutions aligned to best practices and platform constraints.
• Excellent communication skills — written, verbal, and interactive in online environments.

These will help you stand out

• Understanding of agile practices and tools (JIRA, Azure DevOps, etc.).
• General understanding of key digital marketing trends.
• Vision for how AI-based solutions can enhance customer experience and interest in developing related use cases.
• Experience recommending CX technologies and participating in vendor selection.
• Knowledge of additional marketing capabilities: content management, real-time and on‑demand context enrichment, and data privacy principles.

Knowledge, Skills, and Abilities

• Proactive, can‑do attitude with a solution‑oriented mindset.
• Ability to articulate and visually demonstrate concepts to enable confident customer decision‑making.
• Strategic approach to solution design with proven ability to execute tactical plans.
• Ability to travel up to 25%.
• Hands‑on capability within platforms for build or troubleshooting tasks.
• Ability to write SQL for data analysis and review.
• Ability to use Postman or similar tools to interact with APIs.

Application Window

Salary and Other Compensation

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.