*Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Engagement Partner
Cognizant is hiring Engagement Partner to serve as the Experience Lead supporting one of Cognizant Moments most strategic enterprise clients in Minneapolis. Focus areas for this role include Experience Transformation Marketing and Content Operations Commerce Enablement Digital Platforms Data driven Personalization and Employee Experience.
In this role, you will:
Lead Experience Strategy and Transformation
- Serve as the Experience Lead shaping a cohesive experience vision across customer marketer employee and channel partner journeys.
- Translate enterprise priorities such as growth efficiency compliance and scale into actionable experience roadmaps aligned to platforms data and operating models.
-
Ensure experience strategy is tightly connected to measurable business outcomes not standalone design or marketing initiatives.
Act as a Senior Trusted Advisor
- Build and sustain executive level relationships across marketing digital data IT and business leadership
- Provide point of view leadership on experience transformation operating models governance and emerging best practices relevant to large matrixed enterprises.
-
Help leadership navigate tradeoffs across speed scale risk and innovation in a regulated global environment.
Drive Demand and Commercial Outcomes
- Own experience led demand generation within the account identifying new buying centers and growth opportunities aligned to the company transformation agenda.
- Shape and lead pursuits including problem framing solution architecture storytelling pricing and commercial structure.
-
Maintain accountability for revenue growth total contract value (TCV) and long term account expansion tied to experience transformation.
Orchestrate the Strategy Pod and Broader Delivery
- Act as the integrator across strategy data platforms design and execution teams ensuring alignment between the strategy pod and downstream delivery pods.
- Partner closely with Cognizant Consulting Data and AI Digital Engineering and Platform teams to assemble the right capabilities at the right time.
-
Ensure clarity of roles decision rights and handoffs across strategy assessment roadmap and execution phases.
Ensure Delivery Excellence
- Provide senior oversight for key programs and initiatives.
- Be accountable for client satisfaction delivery quality and the realization of agreed upon business value.
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you need to have to be considered:
- 15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry
- 10+ years in an Engagement Partner, Client Partner, or Experience Strategy leadership role within a large consulting or professional services organization.
- Demonstrated success leading complex, multi-year engagements for global, matrixed enterprises.
Enterprise Experience Transformation Expertise
- Strong background in experience transformation across one or more of the following: Marketing & Content Operations, Digital Platforms, Commerce, Data-driven Personalization, Employee Experience, or Customer Experience.
- Proven ability to connect experience strategy to platforms, data, governance, and operating models—not just design or campaigns.
Strategic & Commercial Acumen
- Proven sales and account growth experience in digital, experience, or AI-enabled transformation programs.
- Strong commercial judgment, including opportunity qualification, deal structuring, pricing, and long-term account planning.
Executive Presence & Communication
- Exceptional executive communication and storytelling skills, with the ability to simplify complex transformations into clear, compelling narratives.
- Comfortable leading senior workshops, steering committees, and executive decision forums.
Collaboration & Influence
- Ability to operate across Cognizant service lines and partner effectively with consulting, technology, and delivery leaders.
- Strong relationship-building skills across clients, internal teams, and ecosystem partners.
This role is critical to ensuring that experience strategy within the Strategy Pod is not only visionary, but operationally grounded, commercially effective, and scalable across a global enterprise.
These will help you stand out:
- MS or MBA degree
- Proven track record to contribute to new business development efforts and to lead and handle multiple tasks
Success Measurements
- Strength of executive relationships and trusted advisor status
- Effectiveness of experience strategy in shaping scalable enterprise ready solutions
- Client satisfaction and demonstrated quantifiable business outcome
- Growth in total contract value (TCV) revenue and profitability within the account
- Expansion into new experience led buying centers and initiatives
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Consumer Goods
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
#LI-SR1
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.