Job Summary

Join our dynamic team as an SDM-IOA Delivery specialist where you will leverage your expertise in DBPool to enhance our operational efficiency. With a hybrid work model and rotational shifts you will be at the forefront of driving innovation in Registrars & Transfer Agents Ops Fund Administration and Wealth Management Operations. Your contributions will directly impact our companys success and societal growth.

Responsibilities

• Collaborate with cross-functional teams to optimize DBPool applications and ensure seamless operations.
• Analyze and troubleshoot technical issues to maintain high system performance and reliability.
• Implement best practices in Registrars & Transfer Agents Ops to streamline processes and improve service delivery.
• Support Fund Administration tasks by providing technical insights and solutions to enhance operational workflows.
• Contribute to Wealth Management Operations by integrating advanced technologies for better client experiences.
• Monitor system performance and provide timely updates to stakeholders to ensure transparency and efficiency.
• Develop and maintain documentation for processes and systems to ensure knowledge sharing and continuity.
• Assist in the design and execution of projects that align with organizational goals and client needs.
• Provide training and support to team members to foster a collaborative and knowledgeable work environment.
• Engage in continuous learning to stay updated with industry trends and technological advancements.
• Ensure compliance with regulatory requirements and company policies to uphold standards and integrity.
• Participate in rotational shifts to provide consistent support and maintain operational continuity.
• Utilize language skills to communicate effectively with team members and clients ensuring clarity and understanding.

Qualifications

• Possess strong technical skills in DBPool essential for optimizing system performance.
• Demonstrate knowledge in Registrars & Transfer Agents Ops beneficial for enhancing operational processes.
• Experience in Fund Administration is advantageous for contributing to efficient workflows.
• Familiarity with Wealth Management Operations is a plus for improving client service delivery.
• Native English language proficiency is required for effective communication and documentation.
• Ability to work in a hybrid model and adapt to rotational shifts is necessary for operational flexibility.
• Strong analytical and problem-solving skills are essential for troubleshooting and system optimization.

Certifications Required

DBPool Certification ITIL Foundation Certification

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.