Embrace the future!
Location: hybrid working model (three days per week in office), in Lagoas Park
You will be part of a multicultural team based in Lisbon, where you will provide outstanding support for our client platform.
The Data Accuracy Specialist (DAS) plays a critical role in bridging the gap between vendor execution and client expectations. We are seeking highly motivated and detail-oriented individuals to join our team. In this critical role, you will play a vital part in improving the quality and performance of cutting-edge AI systems by auditing raters ratings and providing expert feedback on their outputs.
About the Project:
Our primary role is to ensure the highest possible quality of data used to train and evaluate our Large Language Models (LLMs). We achieve this by meticulously reviewing and validating the ratings provided by external vendors and their raters. Our work directly impacts the performance and reliability of our client LLMs, making our contributions crucial to the overall success of the project.
REQUIREMENTS
Proficient in English and additional European language as a plus
Excellent written and verbal communication skills in English.
Strong analytical and critical thinking abilities.
Meticulous attention to detail and a high level of accuracy.
Ability to work independently and as part of a team.
Strong work ethic and a commitment to meeting deadlines.
Ability to synthesize complex findings into organized, structured, and professional client reports.
Have an agile mindset with the ability to pivot between tasks and priorities as required.
RESPONSIBILITIES
Quality Auditing & Analysis
Audit and analyze ratings performed by Raters to ensure high-level precision.
Monitor adherence to project guidelines, pinpointing specific areas where Raters may be deviating.
Drive process improvement by identifying necessary updates for the guidelines themselves to eliminate ambiguity.
Communication & Stakeholder Management
Direct Client Contact: Communicate directly with client leads, acting as the primary point of contact for quality matters.
Reporting: Prepare and present comprehensive weekly reports directly to the client.
Cross-Functional Collaboration: Work within the vendor results, while maintaining a feedback loop with both Raters and Vendor QAs in specific tasks.
Performance Management
Feedback Loop: Provide actionable, constructive feedback to Raters and Vendor QAs to elevate performance standards.
Performance Tracking: Identify and categorize top-performing and underperforming Raters and QAs to help optimize the workforce.
Offer & Benefits:
- Contract from day 1 and paid training
- Training and development opportunities
- Private health insurance including close family (Spouse + children free of charge)
- Life insurance Child benefits such as Nursery Voucher and Student Voucher
- Employee Assistant Program (EAP) to promote wellbeing of employee’s (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia platino” service)
- Discount membership and access various gyms across Portugal
- Various corporate discounts available through partnership between Cognizant and other partners such Pestana Hotels, Carnext, Huawei, Apple, MEO,In Cognizant offices you have access to fresh fruit, water, coffee, and tea daily
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.