Job Summary

The Process Excellence Manager is responsible for driving continuous improvement initiatives across business operations. This role focuses on identifying inefficiencies implementing process optimization strategies and fostering a culture of operational excellence using Lean Six Sigma and other quality methodologies

Responsibilities

Lead and manage process improvement projects across multiple functions to enhance efficiency reduce costs and improve customer satisfaction.

Conduct process assessments root cause analysis and gap identification using Lean Six Sigma tools.

Collaborate with cross-functional teams to design and implement optimized workflows and solutions.

Develop and maintain process documentation SOPs and performance metrics.

Facilitate workshops and training sessions on continuous improvement methodologies.

Monitor and report on the impact of process changes and ensure sustainability.

Support digital transformation initiatives by aligning process improvements with automation and analytics.

Act as a change agent to promote a culture of excellence and innovation.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.