About the role

A seasoned QA Program Manager with over 15 years of experience in testing and P&C Insurance. The ideal candidate will have strong leadership skills, deep understanding of QA processes, expertise in test planning and strategy, and the ability to manage full project lifecycle, cross-functional teams, and stakeholders ensuring on-time delivery, quality, and alignment with business goals.

In this role, you will:

• Program Planning and Execution – Manage commercial underwriting and Claims programs.
• Stakeholder and CIO Management – Manage communication and expectations of C- level stakeholders , especially CIO and Quality Engineering and Assurance leadership.
• Influence and align CIO strategic goals with Program Delivery (Test Automation, Gen AI implementation, Data Strategy).
• Change Management and Adoption – Lead organizational change management for process, strategies, and tools.
• Serve as Champion for Transformation and Innovation.
• Develop and Manage program budgets.
• Identify Risks, dependencies and mitigation strategies across program components.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 10+ years of Program/Project Management.
• 15+ years of testing experience with strong understanding of testing methodologies, techniques.
• At least 3 years of Commercial P&C Claims experience.
• Proven experience of working with CIOs
• Strong mix of Business and Technical acumen.
• Strong stakeholder management skills with solid interpersonal communications including verbal and written communications.

These will help you stand out

Nice to have Duckcreek experience.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.