Chief Delivery Officer, Senior Director – Guadalajara, Mexico
If you are like us, you have got big ideas. At Cognizant, we are exploring new ideas every day. We help industry leading companies reinvent their business models and innovate products that create new value—by connecting people with things, insights and experiences.
Cognizant digital engineering designs, engineers, and delivers digital products and experiences that drive digital-first business models. We offer the most comprehensive digital engineering expertise and client-centric methodology for sustainable innovation.
Job Summary
Cognizant is looking for a dynamic Delivery Leader with experience delivering enterprise-level, nearshore services out of Mexico. The individual in this role will be responsible for the delivery of complex software systems and applications to our clients. The individual will play a key role in growing engagements and evangelizing clients on our differentiated offerings. The role is expected to grow the local talent by partnering with Cognizant’s talent organizations on lateral hiring, campus recruiting, local partnerships, and continuous enablement of our teams. The individual in this role will ensure that best practices for delivery excellence are followed and that team members contribute systematically to our innovation initiatives. Cognizant needs an individual that has a growth mindset, loves to collaborate with other technologists and enjoys mentoring and coaching.
Day-to-Day Responsibilities:
· Works with clients, account management and solutioning teams to develop the delivery strategy for the engagement.
· Facilitates successful program kick off, removing blockers and dependencies, and establishing effective governance and communication plans.
· Oversees the end-to-end software delivery process, ensuring high-quality and timely delivery, and managing delivery risk.
· Implements standards, methodologies, and governance frameworks to ensure consistent and high-quality project delivery.
· Selects, mentors, and grows other delivery leaders.
· Leads local innovation activities, including hackathons, continuous improvement proposals and thought leadership activities.
· Creates ramp-up and expansion plans and orchestrates internal and external players towards the achievement of the set goals.
· Contributes to the expansion of our local talent pool, encouraging a diverse and high-performing culture.
· Contributes to the refinement of the operating model that supports growth objectives, maximizes efficiency, and minimizes operational risks.
Key Qualifications:
· Degree in Computer Science, Information Technology or related subjects. Master Degree is preferred.
· Excellent communication and presentation skills, both verbal and written, in English and in Spanish
· Background in Software Delivery Management, Product Management or Solution Architecture, with 15+ years of hands-on experience
· Background in running Delivery for a Portfolio, Sub Business Unit or Business Unit, including client management and financial performance management.
· Extensive knowledge of the Software development life cycle (SDLC), software development methodologies and industry best practices. SAFe certification preferred.
· High understanding of Software and Platform Engineering offerings across Digital Engineering, Digital Experience, Quality Engineering & Assurance and Application Development and Maintenance. Experience building Center of Excellence around these areas of practice.
· Connections with academia and the broader local talent ecosystem.
· Domain expertise in at least one of the following industries: Banking, Financial Services, Healthcare, Lifesciences, Communications, Media, Technology.
· Proven experience with distributed development models across onsite, nearshore and offshore locations.
· Proven experience as a senior leader in a fast-growing services organization.
Why Choose Cognizant?
It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.
Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.
Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It’s the defining attribute that we look for in our people.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Cognizant is an equal opportunity employer provider and committed to creating a diverse environment. Cognizant considers all applicants without regard to race, creed, color, national origin, ancestry, age, marital and family status, disabilities, sexual orientation or preference, veteran status or any other classification protected by state, federal or local law.
About Cognizant
Headquartered in the U.S, Cognizant is a member of the S&P-500, Nasdaq-100, Fortune 200, and was recently ranked as the #1 Fastest Growing “All Star” by Fortune Magazine. Cognizant leverages a highly flexible business model, a seamless global delivery network, and deep domain expertise to deliver to a long list of world-class companies that are leaders in their own space.
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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.