The Opportunity

Cognizant is known for solving complex business problems, but in our Bishopsgate office, we do things a little differently. We have commissioned a state-of-the-art Interactive Immersion Room - a dedicated space where data becomes a story, and presentations become sensory experiences.

We are looking for a London-based Coordinator/Producer to be the heartbeat of this room. This isn’t a standard facilities role; it is a blend of creative production, theatrical hosting, and technical orchestration. You will be the bridge between our Strategy & Design team, Bristol based creative teams and our London-based clients and executives.

The Role

As the Immersive Experience Coordinator, you will own the end-to-end "performance" of the room. Your mission is to ensure that every person who enters the space is transported by the content we create.

Creative Production & Storytelling: Creative ownership, content responsibility and continuous improvement - make the role feel less of a passive coordinator and more of a creative partner with real influence

• Theatrical Interpretation: Work closely with the creative teams (London and Bristol) to understand the "why" behind the content. You will help translate the creative vision into the physical space.

• Creative Briefing: Act as the "on-the-ground" eyes and ears, briefing the design team on how content is landing and suggesting improvements for better immersion.

• Curation: Ensure the sound, visuals, and touch-tracking elements are perfectly calibrated for every session.

• Opportunity to shape and refine existing content based on direct client engagement (continuous improvement)

• Identify gaps/new content to discuss with FM

• Conduct QA of content (minimise need for team to travel from Bristol)?

• Curate tailored sessions from catalogued content

Experience Hosting & Logistics

• Stage Management: Serve as the "Host" for the room, introducing the technology to high-level stakeholders and ensuring the narrative flow of their visit is seamless.

• The Diary: Manage all bookings and scheduling for the room, ensuring maximum utilization while allowing for tech-checks and rehearsals.

• Stakeholder Management: Confidently navigate a corporate environment, liaising with executives to ensure their specific presentation needs are met.

• Hosting, stakeholder management and experience delivery - not a script reader/room operator but an adaptable experience leader to inspire our client teams

  • Host senior clients and internal executives with confidence; articulate the purpose, ambition and narrative of the space at a high standard

  • Interpret the audience and adapt energy, tone and flow accordingly (not scripted / not overly technical)

  • Know when an SME is needed to enhance the story and confidently bring them into the experience

  • Negotiate timing and format with senior stakeholders, often in time‑sensitive settings

  • Respond quickly to questions, pivot live within the narrative, and elevate the experience through facilitation skill

Operational Oversight

• Tech Liaison: Acting as the first point of contact for our hardware partners (The Storytelling Company) to ensure the projectors and sensors are running at 100%.

• Budgeting: Track spend related to room maintenance, catering for events, and small-scale local production costs.

Technical competence, tools, troubleshooting and operational rhythm - intelligent stewardship of the room

• Perform simple resets, calibrations and gradually take on level 1 troubleshooting before escalating to partners

• Review and refine SLAs with London/Bristol as new content types or timelines arise

• Learn to use iPad-based software; familiarity with Figma or design tools is advantageous

• Understand the operational cadence: several sessions per week, short sessions (~15 mins), rarely back to back

• Use non session time for QA, content curation, experience design and supporting broader projects

• Primarily on site; guardrails for same day requests; rare evening sessions with advance notice

Positioning, collaboration, working model and growth pathways - independence and opportunities

• Part of the broader Digital Experience capability (Cognizant Moment), role sits between Moment and Field Marketing

• Not a static position, intended as part of a career path with Cognizant Moment

• Independently own the room day to day while collaborating with Bristol/London creative teams and Real Estate where needed

• Opportunity to shape the wider Bishopsgate experience (e.g., packaging the office visit) where beneficial

• Track spend; potential to expand into light vendor/budget involvement if desired

About You

This role is perfect for someone with a foundation in production and/or design (perhaps in theatre, events, or media) who is looking to grow their career at the intersection of technology, design and storytelling.

• A Natural Storyteller: You understand that a room full of projectors is just hardware—it’s the narrative that makes it special.

• Technically Curious: You don’t need to be a coder, but you should be comfortable with AV, projectors, and interactive software.

• Hyper-Organized: You can manage a complex calendar and a budget without breaking a sweat.

• The "Spark": You bring energy to the room. You enjoy the "performance" aspect of hosting and can guide people through a high-tech experience with ease.

• London-Based: You will be the face of the room in Bishopsgate, maintaining a close remote connection to our creative hub in Bristol.

Why this role?

While Cognizant is a global leader in professional services, this specific role sits within our creative engine. You will have the unique opportunity to work with cutting-edge immersive technology that is rare in a corporate setting.

If you have a passion for production and want to be the "keeper of the keys" for one of the most advanced interactive spaces in London, we want to hear from you.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.