Responsibilities

• Leading the solution design and produce high quality documents.
• Independently performing stakeholder management and customer communications.
• Troubleshooting and debugging skills to address issues effectively.
• Lead defect triage and resolve defects raised by the testing team.
• Perform unit testing of the application and adhere to customer’s standards and best practice for coding and code check in.

Experience Required

• Hands on knowledge of Dynamics 365 Customer Engagement (CE) platform Sales, service, field Service and CI Journey, including customisation, configuration, and development.
• Proficiency in C#, JavaScript, and Power Platform (PowerApps, Power Automate).
• Hands on knowledge on Azure (Azure functions, ADF, AI Factory etc.).
• Customise Dynamics 365 CE entities, forms, views, workflows, and business rules to align with business processes.
• Integrate Dynamics 365 CE with other systems and applications, ensuring seamless data flow.
• Expert knowledge on Data migrations using industry tools.

Essential Skills

Microsoft CRM

Nice to have skills

Dynamics 365 for Sales, Field Services, Dynamics 365 Sales Insight, Dynamics 365 Field Services

If you wish to apply kindly send your profile to christina.ioannidis@cognizant.com

Cog2025

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.