About the role

As an HRSS Coordinator – SME HR Operations, you will make an impact by managing end-to-end HR processes across the employee lifecycle, from hire to exit, within Cognizant’s HR Shared Services (HRSS) team. You will be a valued member of the HRSS team and work closely with HR Business Partners, Recruitment, Immigration, and other business functions to ensure seamless HR operations.

In this role, you will:

• Deliver multilingual support and provide administrative assistance for HR processes throughout the employee lifecycle.
• Collaborate with HRBPs, Recruitment, Immigration, and other internal teams to ensure smooth operations.
• Maintain SLAs, SOPs, and trackers while driving process efficiency and timely, accurate HR operations.
• Proactively suggest and implement process improvements and re-engineering initiatives.
• Serve as the first point of contact for employee queries, guiding them to policies, procedures, and specialist advice.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2/3 days a week in a Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What you need to have to be considered

• High school diploma or college/university degree.
• Fluent in English and French
• Minimum 2+ years of experience in HR or related administration/process management, preferably in a multinational environment.
• Strong verbal and written communication skills.
• Proficiency in MS Office tools (Excel, Word, Outlook).

These will help you stand out

• Experience in HR Shared Services or similar HR operational roles.
• Knowledge of HR process improvement and re-engineering.
• Ability to manage multiple priorities and deliver high-quality results under tight deadlines.
• Strong stakeholder management and collaboration skills.
• Familiarity with HR systems and tools.
• We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.