About the role

As an Engagement Delivery Partner, you will make an impact by acting the primary point of contact with the Client. You will be a valued member of the team and work collaboratively with commercial partner and delivery leads.

In this role, you will:

1. Delivery Management:

1. Owns end-to-end delivery and act as single point-of-contact for delivery commitments to client

2. Owns and orchestrates multi-service line solutions and delivering as One Cognizant team

3. Owns delivery accountability for the account, drives delivery efficiencies and CII.

2. Business Development:

1. Collaborates with Commercial Team to grow the business in existing accounts by identifying and defining business value opportunities for the client

2. Manages, Owns & decides multi-service line solutions and final estimation for all RFPs, RFQs, RFIs & proactive proposals

3. Collaborates with global Client Partner and Business Unit Heads in Americas to generate business in new logos.

3. Governance & Client Relationship Management:

1. Establishes and builds relationships with client (external) and Service Line leads (internal) of the accounts

2. Establishes, executes, and oversees program governance (i.e. stakeholder management, communication ceremonies, Benefits management, Change management, Scope management, etc.)

4. Works 2 in a box with Client Partner to support client relationships (especially escalations and SLAs), and co-owns along with Client Partner Execution Excellence:

1. Establishes, executes, and oversees estimation planning and delivery (resource and timeline) across Cognizant organization

2. Ensures tracking/measurement and progress against established measures and metrics (e.g. bid vs did, SLA, and any other operational or contractual measures)

5. Operational Excellence:

1. Drives optimal business value though scope management, change management, communication ceremonies, etc.

2. Co-owns, along with Client Partners: cost of delivery, margin maintenance, revenue growth, designing Profitability Enhancement Program and tracking, claiming change requests

3. Ensures monthly Revenue & margin forecast submissions, staffing plan, approval/rejection of allocations that impact margin, practice cost split of delivery targets within accounts, pyramid targets to accounts

4. Provides insights on improvements while ensuring adherence to operational best practices

6. Compliance Management:

1. Owns the activation(or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent

2. Ensures all contractual obligations are met and ensure audit compliance

7. People Management:

1. Leads team by supporting and driving career growth, personal/ team development, well being, diversity and inclusion]

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring presence the client´s and Cognizant´s office in São Paulo. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.