Sales Program Data & Ops Analyst
Services Description:
Facilitate sales productivity across tooling and process support, and policy enforcement. This includes:
Overall 6+ Years of Experience
● Providing frontline support to revenue growth teams, primarily sales but also including cross-functional stakeholders, similar to a traditional support desk function.
● Additional support includes Tier 1 system bugs and enhancement triage, and supporting keep-the-lights-on (KTLO) mission-critical processes.
Qualifications:
● Sales Operations or Deal/Support Desk.
● Cross functional collaboration. Problem solving and analysis (in a Sales environment).
● Comfort with repetitive tasks support.
● Technical: SFDC support/admin, SQL, Tableau, Google Suite, Microsoft Suite"
Runs day‑to‑day SFDC + Salesloft operations, delivers fast BI/SQL-driven reporting and diagnostics, and builds/refines targeted account/contact lists to power sales plays
- Load/manage contact & account lists and campaign data in Salesforce and Salesloft; troubleshoot assignments, routing, mapping, and data issues in real time
- Build and maintain BI/Salesforce reports and dashboards; perform ad‑hoc SQL analysis and diagnostics to support active plays
- Generate, enrich and refine highly targeted account/contact lists using multiple internal and third‑party data sources
- Establish and document repeatable data operational procedures and best practices; coach sellers to avoid recurring errors
- Merge data from SFDC, manual inputs, and external sources to produce actionable recommendations and implement quick operational fixes
- Coordinate with GTM Account Data Excellence, Data Science, and Sales Program Managers on data quality, root‑cause analysis, and specialized list needs
- Strong SQL (must be able to write queries from scratch; demonstrated fluency for rapid analysis)
- Salesforce data management & admin experience (data loads, objects/relationships, campaigns, lists, targets)
- BI/reporting skills and dashboard creation (ability to synthesize and present insights)
- Experience with Salesloft and list management/campaign execution workflows
- Excel / Google Sheets advanced usage for analysis
- Troubleshooting & operational triage skills; strong attention to detail
- Excellent written and verbal communication; cross‑functional collaboration
- Sense of urgency, proactive/self‑starter mindset, ability to execute under tight timelines
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.