Key Responsibilities

• Lead end-to-end QA delivery across Functional, Non-Functional, and UAT testing for mid-to-large scale transformation programs.
• Manage QA activities across key Airline systems: PSS, Reservations, Ticketing, DCS, Check‑In, GDS (Amadeus) for both Web and Mobile channels.
• Guide and mentor testing teams to deliver high-quality and reliable software products.
• Oversee the full testing lifecycle including planning, execution, defect management, and reporting.
• Act as a key communication bridge between IT, business, and cross‑functional teams.
• Provide strong expertise in Web Application, Middleware, and Interface testing.
• Utilize ALM tools such as Azure DevOps and Jira for test metrics, tracking, and reporting.
• Manage risks and issues proactively within ALM tools to ensure timely resolution.
• Implement and refine testing tools, processes, and frameworks to optimize quality and efficiency.
• Collaborate with Agile release teams to support seamless releases and adherence to best practices.
• Drive continuous improvement across QA processes and methodologies.
• Foster a strong culture of quality, ownership, and excellence within the QA organization.

Requirements

• Must have prior experience managing QA for a mid-to-large transformation program.
• Strong domain experience in Airline systems (PSS, Amadeus, Ticketing, DCS, etc.).
• Excellent communication, leadership, and stakeholder management skills.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.