Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Our Culture

Your passion, integrity and experience are integral to Cognizant's success. You will join a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients is fundamental to your success. In return, you will be presented with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.

At Cognizant we recognize that companies that are open and welcoming to a multi-culturally diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant focuses on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

Job Summary:

We are looking to hire an enthusiastic Associate ServiceNow QA Engineer to join our dynamic technology team. In this role, you will be instrumental in ensuring the quality and reliability of our ServiceNow platform and related applications. You will work closely with ServiceNow developers, business analysts, and other stakeholders to design, execute, and maintain test plans and test cases. This is an excellent opportunity for a motivated individual to grow their QA skills within a leading enterprise service management platform.

Responsibilities:

• Participate in the review of business requirements gathering meetings

• Develop and execute comprehensive test plans and test cases for ServiceNow modules and custom applications, including functional, integration, regression, and user acceptance testing.

• Identify, and track defects using a designated defect management system, ensuring clear and concise descriptions and steps to reproduce.

• Collaborate with developers to troubleshoot and verify bug fixes.

• Participate in agile ceremonies, providing feedback on quality and progress.

• Contribute to the continuous improvement of QA processes and methodologies.

• Stay up-to-date with the latest ServiceNow features, updates, and best practices in quality assurance.

• Communicate effectively with team members and stakeholders regarding testing progress, results, and any potential issues.

  
  

Preferred Qualifications:

• ServiceNow CSA certified

• ISTQB – Foundation certified

• Any ServiceNow Micro certifications

• 2+ years of experience of Testing with ServiceNow platform.

• Basic understanding of software testing principles, methodologies, and the software development lifecycle.

• Familiarity with test management tools and defect tracking systems (e.g., Jira, ServiceNow ITSM).

• Strong analytical and problem-solving skills with a keen attention to detail.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively within a team environment.

• A proactive and eager approach to learning new technologies.

Benefits
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please reach out our friendly team for this full time hybrid position.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.