About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role
As a Consulting Manager, you will make an impact by leading and delivering complex consulting engagements in the Customer Loyalty domain. You will be a valued member of the consulting team and work collaboratively with cross-functional teams and clients.

In this role, you will:

• Lead large-scale loyalty program engagements, including program design, rewards structures, member lifecycle management, earn and burn models, and customer engagement strategies.
• Serve as engagement lead or portfolio/program lead for major client initiatives, bringing together Cognizant cross-functional teams to collaboratively solve complex client problems and deliver integrated solutions.
• Define solutions by working closely with client architecture teams, translating business needs into robust, implementable technology solutions.
• Drive multi-geography delivery through strong governance, communication, and stakeholder alignment.
• Lead executive-level presentations for clients, positioning Cognizant solutions, value propositions, and transformation roadmaps.
• Apply a strong understanding of AI capabilities and trends to drive thought leadership and proactively develop proposals that position Cognizant as a strategic partner.
• Demonstrate expertise in the Scaled Agile Framework (SAFe) and its application in large, complex enterprise programs.
• Exhibit strong interpersonal and communication skills, with experience managing large teams.

Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring regular presence in a client or Cognizant office in Dallas, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you must have to be considered

• Minimum 5 years of experience in the Customer Loyalty domain, including loyalty program design and customer engagement strategies (airlines loyalty preferred, but experience in other loyalty sectors will be considered).
• Proven experience as an engagement lead, portfolio lead, or program lead for large programs.
• Demonstrated ability to lead cross-functional teams and deliver integrated solutions.
• Strong experience in solution definition and translating business needs into technology solutions.
• Excellent communication and stakeholder management skills, with experience in executive-level client presentations.
• Strong understanding of AI trends and the Scaled Agile Framework (SAFe).
• Experience managing large teams.

These will help you succeed

• Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business.
• The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Work Authorization

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Benefits

• Medical, dental, vision and life insurance
• 401(k) plan and contributions
• Employee stock purchase plan
• Employee assistance program
• 10 paid holidays plus PTO
• Paid parental leave and fertility assistance
• Learning and development certifications and programs

Post closing date
Applications will be accepted until 03/31/2026

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.