Job Summary

Join our team as a Policy Servicing Executive where you will play a crucial role in managing and processing life and annuities insurance policies. With your expertise in MS Office and domain knowledge you will ensure seamless operations and contribute to the companys success. This office-based role offers a dynamic environment with day shifts allowing you to make a significant impact.

Responsibilities

• Manage and process life and annuities insurance policies efficiently to ensure accurate and timely service delivery
• Collaborate with cross-functional teams to resolve policy-related issues and enhance customer satisfaction
• Utilize MS Office tools to maintain and update policy records ensuring data integrity and accessibility
• Communicate effectively with stakeholders to provide policy information and address inquiries
• Analyze policy data to identify trends and opportunities for process improvement
• Implement best practices in policy servicing to optimize workflow and reduce errors
• Support the development and execution of policy servicing strategies to align with business objectives
• Provide training and guidance to team members on policy servicing processes and tools
• Monitor policy servicing metrics to assess performance and identify areas for enhancement
• Ensure compliance with regulatory requirements and company policies in all policy servicing activities
• Contribute to the development of policy servicing documentation and standard operating procedures
• Participate in policy servicing projects to drive innovation and efficiency

• Foster a collaborative work environment to promote knowledge sharing and continuous improvement.

  Qualifications

• 0 to 11 Months of experience.
• Intermediate English
• Demonstrate proficiency in MS Office applications to manage policy documentation effectively
• Exhibit strong domain knowledge in life and annuities insurance to provide expert policy servicing
• Possess excellent communication skills in English to interact with stakeholders and team members
• Show ability to analyze data and identify opportunities for process optimization
• Display attention to detail to ensure accuracy in policy servicing tasks
• Demonstrate problem-solving skills to address policy-related challenges
• Possess a proactive approach to learning and adapting to new policy servicing tools and techniques.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.