Consulting Analyst – Mortgage Transformation

Dallas, Texas

About Cognizant Consulting

Cognizant Consulting is more than just a consulting practice—we are a global community of experts who help clients reimagine their business, operating models, and technology landscape. By combining deep industry expertise with strong technology advisory capabilities, we deliver impactful transformation outcomes for leading organizations across industries.

About the Role

As a Consulting Analyst within our Mortgage & Lending Consulting practice, you will support process transformation and automation initiatives for mortgage and financial services clients. You will work as a Senior Business System Analyst with the senior consultants, business leaders, and technology teams to analyze current-state processes, define future-state solutions, and support successful implementation and adoption.

What You’ll Do

- Partner with business leaders to understand current mortgage processes and systems
- Conduct time-and-motion studies, process assessments, and focus groups
- Identify inefficiencies and support process improvement initiatives
- Document business requirements and solution recommendations
- Collaborate with development teams on design, testing, and implementation
- Support project planning, roadmaps, and milestone tracking
- Assist with UAT planning and execution
- Support training documentation and initial training sessions
- Provide project status updates and support issue escalation

What You Must Have to Be Considered

- 5+ years of Business System Analysis experience in US mortgage industry
- US Mortgage industry experience (required) having Product, Process and Industry knowledge
- Strong problem definition and solutioning skills
- Experience with Jira or Microsoft VSTS (Azure DevOps)
- Advanced Microsoft Excel skills (VLOOKUP, Pivot Tables, formulas)
- Strong communication and stakeholder engagement skills
- Documentation and process modeling experience

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Work Authorization

Applicants must be legally authorized to work in the United States without employer sponsorship.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a position that requires 3 days a week in a client or Cognizant office in Dallas, Texas, USA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Equal Opportunity Statement

Cognizant is an equal opportunity for employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.