Cognizant is seeking a Data Center Level 2 Technician for a full-time onsite opportunity in Portland, OR. Applicants must be authorized to work in the US . Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Responsibilities and Qualifications:
· Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
· Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
· Perform server firmware upgrades to ensure systems are running on the latest approved versions.
· Configure server IP addresses and default access credentials in accordance with standard procedures.
· Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
· Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
· Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
· Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
· Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.