Operational Risk Manager
Qonto
Administration
Paris, France
Posted on Oct 2, 2024
Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:
Customer focus | Prioritize customers in everything you do
Ownership | Own your part, get things done
Teamwork | Make (team)work easy
Mastery | Continuously raise the bar
Integrity | Always do what’s right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
⭐ Mission:
• Join Qonto as our Operational Risk Manager to lead and scale our risk management practices across 4 European markets. You'll be responsible for identifying all operational risks at Qonto, and defining processes and actions to mitigate these risks and ensure business resilience.
• Reporting directly to Arnaud, our Risk Director, you'll play a crucial role in shaping Qonto's risk landscape as we continue our rapid growth trajectory.
👩💻🧑💻 As an Operational Risk Manager at Qonto, you will
• Identify & analyze operational risks by reviewing and keeping the risk map up to date
• Implement and manage key projects such as DORA compliance, incident management framework, and partner quality monitoring
• Implement a risk monitoring & reporting framework, ensuring all risk indicators are always up to date
• Act as an advisor and reviewer for all new product features to ensure proper risk identification and safeguard design
• Lead risk-reduction projects, including business continuity plans
• Develop and execute business continuity plans for various market activities
• Craft, refine, and maintain clear, concise risk policies aligned with regulatory requirements and business needs
• Collaborate with cross-functional teams to embed risk management practices across the organization
🤔 What you can expect:
• Market/Team Context: Join a dynamic fintech environment where you'll have full ownership of the operational risk scope in a rapidly growing company, expanding in additional countries in Europe
• Methodologies: Work in an agile, project-oriented role with a focus on new initiatives rather than maintenance
• Examples of successful projects: Implementation of DORA compliance strategies, enhancement of incident management frameworks, leading anti-fraud task forces
• Tools we use: State-of-the-art risk management and analysis tools, Excel for financial modeling, and potentially SQL and Python
🤝 About your future manager:
• Arnaud leads the Risk department at Qonto. With a background in financial risk management, he brings a wealth of experience to the team. Arnaud values independence and self-drive, providing support through regular meetings and being available to unblock issues. He fosters an environment where team members can grow their expertise and take ownership of their responsibilities.
🏅 About You
• Education: You have a diploma with a specialization in Banking, Insurance, or Risk Management
• Experience: You have at least 4 years of experience in operational risk management or internal control within financial, payment, or banking institutions
• Languages: You are fluent in English; French would be a plus
• Expertise: You're well-versed in incident management, fraud detection, and process management ; and you're familiar with financial regulations, particularly the upcoming Digital Operational Resilience Act (DORA)
• Analytical Skills: You have strong analytical skills, a critical mind, and can present findings to any audience
• Communication: You excel at stakeholder management and can explain complex risk concepts clearly both internally with LoD1 managers and externally with auditors and supervisors
• Autonomy: You're a self-starter who can drive projects autonomously with minimal supervision
• Adaptability: You're comfortable working in a fast-paced, entrepreneurial environment where deliverables and priorities rapidly evolve
🎁 Perks
A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Tailor-made remote work policy depending on the job you apply for and where you live;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
- Monthly team events.
💪 Our hiring process:
- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
We will send you an interview guide so you can best prepare yourself.
On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞
To learn more about us:
To know how your personal data will be processed during your application process or to request its deletion, please click here.