Spare Parts Advisor (m/f/d)
Roadsurfer
Location
Frankfurt Office
Employment Type
Full time
Department
Supply Chain Management
Why roadsurfer?
TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.
FLEX WORK & WORKATION: You are flexible in terms of working hours. Our Flex Work Policy enables you to switch between office days and home office days and work from abroad in Europe for one month per year
PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy
CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself
JOB BIKE: Stay fit with our job bike offer
DISCOUNTS: Use our Corporate Benefits Platform, the Travel Industry Card and Family & Friends Discounts
THE PLACE TO BE: Look forward to a beautiful, bright office with everything your heart desires, like table tennis and table football. You can also enjoy our weekly breakfast and lunch specials
OFFICE DOGS: Dogs in the office are welcome
The role - your passion
You order spare parts for our multi-brand camper fleet.
Required parts are identified using photos and damage descriptions, working closely with our mechanics.
You work with OEM systems and parts catalogs from leading manufacturers and camper conversion specialists.
Work orders and purchase orders are created and managed in our ERP system.
You handle internal service tickets from our workshop teams.
Aftermarket alternatives for used parts and external repair services are researched and sourced when needed.
You maintain and update item master data in the ERP system.
Close collaboration with our workshop, technical, and purchasing teams ensures smooth operations.
What You Need to Ride the Wave With Us
A completed commercial or technical apprenticeship is required, ideally in the automotive sector (e.g., automotive mechatronics technician, automotive sales professional, parts specialist, or similar).
You bring initial professional experience in the automotive industry, parts service, or camper/conversion vehicle sector.
A solid understanding of vehicle systems, such as electrical, bodywork, and interior construction, is essential.
Knowledge of parts catalogs from leading manufacturers (e.g., VW, Ford, Mercedes-Benz) is highly desirable.
You are able to read exploded diagrams to accurately identify parts.
Confidence in using ERP or workshop information systems is important.
Work is carried out reliably, in a structured manner, and with a strong customer focus.
You have excellent service orientation and communication skills.
Fluency in both German and English rounds off a strong profile.
The application deadline is November 28, 2025.
Ready to surf?
You’re perfect for the job? Then we look forward to receiving your application! If you have any questions, feel free to contact us anytime at team@roadsurfer.com, and we’ll get back to you as quickly as possible.
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!