HOP ON YOUR NEXT ADVENTURE WITH US!

At Tourlane, we empower travel planners to create travel experiences beyond expectations. We build just the right tools and services to assist them in creating custom itineraries from carefully selected travel elements while delivering exceptional customer care.

Our vision is to provide the best experience in travel, based on our determined spirit and will to win. Our culture centers on impact at speed – emphasizing clarity, precision, and quality. Our customer centricity, dedication to operational excellence, and focus on making a tangible impact define us.

Founded in 2016 by our CEO Julian Weselek, we have been transforming travel planning in the DACH region and France. Our success is rooted in a highly motivated team, composed of talented professionals from around the world, each contributing unique perspectives and innovative solutions.

We are seeking a dynamic and experienced Senior Product Manager (f/m/x) for the development and optimization of our core tools for trip and itinerary building. In this role, you will play a pivotal role in defining and translating our trip planning processes into our internal tooling landscape, identifying opportunities for growth, and ensuring that our tools remain aligned with our scaling business needs. You will collaborate with cross-functional stakeholders and drive efficient and effective business processes.

WHAT IS THE ROLE ABOUT?

• Team Leadership: Lead an engineering team in your role as Product Manager, working in conjunction with a Tech Lead and Designer. Provide guidance, and support to ensure the team's success in delivering high-quality solutions.
• Product ownership: Own one of our core internal tools for trip and itinerary building, which is used by our Sales & Travel Experts. Collaborate with cross-functional teams to gather requirements, define strategic roadmaps, and execute on product enhancements. Ensure the scalability of these tools, as the business expands and the internal user base is growing.
• Strategic Decision-Making: Lead the development & execution of a long-term product strategy for the future trip planning experience which aligns with the company strategy.
• Business Process Translation: Translate complex sales & trip planning processes into efficient and effective solutions within our trip planning tools and ensure a consistent E2E customers & agent experience. Challenge existing processes to identify areas for improvement and implement solutions that drive operational excellence. Include AI tools into your solution space whenever possible and suitable.
• Stakeholder Management: Proactively shape the relationship to main stakeholders and establish regular update & communication cycles. Collaborate closely with stakeholders to understand their workflow requirements, pain points, and opportunities. Conduct regular shadowing sessions and translate your insights into detailed product requirements and user stories.
• Stakeholder Training: Provide comprehensive product documentation and define go to market strategies for feature roll-outs. Provide easy access for stakeholders, internal users, and fellow product managers to the documentation of the complexity of our internal tools, promoting a deep understanding of its capabilities and fostering its optimal utilization.

WHAT WILL YOU NEED TO BE SUCCESSFUL?

• 5+ years of demonstrated experience in digital product management
• 5+ years proven product experience shaping internal tools & business processes in a B2C context, especially with Sales and/or complex planning tools
• Proven track record of successful productivity projects
• Work experience in the travel & tourism sector is a plus
• Proven experience in leading and mentoring cross-functional teams
• Exceptional communication and stakeholder management skills
• Ability to challenge the status quo and drive innovative solutions
• Speaking German and/or French is a plus

YOU ARE THE WORLD

• We value your participation in Tourlane's success and complement your cash compensation with a package of employee stock options (ESOP)
• Flexible working setup to get the most of your working hours: we offer full flexibility in our Hybrid/Remote model, however we do expect that you take advantage of our lively Berlin office 2-3 days per week
• We share your passion for traveling: enjoy working abroad through our new program
• Your wellbeing matters to us: we offer mindfulness classes to take care of your mental health, sessions with Nilo.health
• We support all the diverse communities that make us Tourlane: join or create your own Employee Resource Group (ERG) and connect with Tourlaneans
• Dog-friendly office: we can’t wait to meet your furry friend!

Sounds interesting? We are excited to get to know you!