Junior Community Support Specialist - Pepper.pl - m/f/x
Atolls
This job is no longer accepting applications
See open jobs at Atolls.See open jobs similar to "Junior Community Support Specialist - Pepper.pl - m/f/x" HV Capital.Atolls is the world’s largest community-driven shopping platform, active in over 20 markets worldwide.
After rebranding from Global Savings Group to Atolls, we’ve grown from a coupon provider into a global powerhouse, empowering consumers at every step of their shopping journeys. As a trusted destination, we help millions make smarter, more rewarding spending decisions through savings, cashback, deals, product inspiration, and reviews. Our mission is to support consumers from Anywhere to Purchase (A to P), making shopping simpler, smarter, and more enjoyable.
Our team of over 1,000 colleagues, representing 70 nationalities across 10 countries, works together to build digital products that transform the shopping experience. We foster a culture of innovation, learning, and collaboration, giving you the opportunity to grow, lead, and make meaningful contributions. Whether you’re shaping products or improving user experiences, you’ll be empowered to leave your mark and drive real impact.
Joining Atolls means becoming part of a global team that is constantly evolving and creating platforms relied on by millions of users for confident, seamless shopping experiences.
Pepper.pl is a deal-sharing community where consumers find, rate and share the best deals from on and off the high street every day to provide inspiration to others on what to buy at the best prices. Members use the temperature gauge to vote on deals so other users know that the hotter the deal, the stronger the offer. We are in the process of driving Pepper.pl forward and thus offer a fantastic opportunity for a Junior Community Support Specialist.
About this role :
This is a remote, part-time role (25h per week) and includes weekend shifts.
We are looking for a part-time Junior Community Support Specialist to provide assistance to the thriving Pepper.pl community. You’re cool-headed, empathetic, and pragmatic and can demonstrate your ability to solve tricky or sensitive situations, and you fully understand the subjective nature of online community management. You enjoy working with colleagues but aren’t afraid of self-management and working independently. You ideally have experience moderating a forum or online community coupled with a customer service background; you’re friendly and fair and handle stressful situations well. Are you ready to support the PLs biggest shopping community?
Responsibilities:
- Dealing with questions and queries in a friendly, balanced way.
- Moderating user-generated content posted on pepper.pl (deals, comments, etc.) based on community rules and guidelines.
- Mediate discussions and disputes within the community, ensuring that interactions remain respectful and constructive.
- Promote engagement and participation within the community.
- Helping with weekend shifts as a part-time employee.
Your Profile :
- You are passionate about deals.
- You are focused, friendly, and can remain calm in stressful situations.
- You pride yourself on your problem-solving capabilities.
- You work well as part of a team.
- You have great time management skills and can demonstrate your ability to prioritize.
- Fluent in English, and Polish native speaker
Our Benefits:
- A culture that cherishes your individual and professional development (Internal Mobility)
- An open-minded team that embraces new ideas, perspectives, and methodologies
- 20 days (160h) of paid vacation + your birthday off
- Flexible hybrid working scheme
- Learning budget + Internal trainings
- Mental Health Coaching
- Global and Local get-togethers
- Possibility of taking a sabbatical after 2 years in the company
- Cloud-based company
Are you up for it?
We’re looking forward to receiving your CV in English.
At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
#LI-Hybrid
This job is no longer accepting applications
See open jobs at Atolls.See open jobs similar to "Junior Community Support Specialist - Pepper.pl - m/f/x" HV Capital.