🎤 Why voize? Because we’re more than just a job!

At voize, we’re revolutionizing the healthcare industry with AI: Nurses simply speak their documentation into their smartphones, and our AI automatically generates the correct entries. This saves each nurse an average of 39 minutes per day, improves the quality of documentation, and makes their daily work much more rewarding.

voize is YCombinator-funded, already in use at over 1000 senior care homes, and has grown by 100% in the last 90 days. Our customers save over 3.5 million hours annually - time spent on people instead of paperwork.

But this is just the beginning. With our self-developed voize AI, we’re transforming not only the healthcare industry, but also have the potential to create value in many other sectors – from healthcare to inspections.

As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for You to join us!

💡 Your Mission: Driving Revenue Growth & Operational Excellence

As Revenue Operations Manager, you will be the driving force behind building a world-class Go-To-Market engine for the post-sales journey at voize. Your mission is to turn Customer Support and Success into strategic growth levers by designing the systems, processes, and insights that enable teams to act with clarity and consistency. From onboarding to expansion. This role lays the foundation for scalable, data-driven operations that elevate customer value, retention, and revenue impact.

🚀 Your Daily Business – No two days are alike

• Build and refine the operational backbone of our Customer Success function. From lifecycle playbooks to automation frameworks.

• Track key metrics like NRR, churn, and CSAT to drive insights and enable smart, data-informed decisions.

• Collaborate across teams to align customer touchpoints, drive feedback loops, and support strategic programs.

• Own and continuously improve our tech stack and tools, including Hubspot and reporting infrastructure.

• Spot inefficiencies, standardize processes, and proactively manage risks, escalations, and intervention workflows.

🤝 Your Skillset – What you bring to the table

• 2-3+ years of experience in Customer Success, RevOps, or Business Operations, ideally in a high-paced B2B SaaS.

• Proven experience setting up or scaling Operations, CS Ops or RevOps functions.

• Hands-on experience with GTM tools, CRMs (Hubspot), and BI tools (e.g. Looker, Metabase).

• Hands-on experience with No- & Low-Code automation tools (e.g. Make, n8n, Zapier)

• Strong analytical and reporting capabilities. Ability to derive insights from complex datasets.

• Deep understanding of the customer lifecycle, retention metrics, and revenue forecasting.

• Excellent project management skills with a bias for execution.

• Bonus: Proficient German skills

🌱 Growing together – what you can expect at voize

• Become a co-creator of our success with stock options.

• Our office is in Berlin, with a flexible remote work culture.

• We provide flexible working hours because you know best when you work most efficiently!

• Access to various learning platforms (e.g., Blinkist, Audible, etc.).

• We have an open culture and organize regular work weeks and team events to collaborate and bond.

• We are a fast-growing startup, so you'll encounter various challenges, providing the perfect foundation for rapid personal growth.

• Your work will make a real impact, helping alleviate the workload for healthcare professionals.

• Free Germany Transport Ticket and Urban Sports Club membership.

• 30 days of vacation – plus your birthday off.

✨ Ready to talk? Apply now! 🚀

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!